
Make sense of your customer data
We take your entire transaction history and show you the drivers of lifetime value, where customers are lapsing, repeat purchase patterns and more, delivering this as bespoke dashboards that can be filtered to answer any customer questions.

Define a CRM Strategy
Using our data insights, we work with you to build a CRM strategy tailored to your objectives and priorities – we don’t just list the usual best practice checklist to follow.

Execute Personalised Campaigns
It won’t come as a surprise that at the heart of the CRM strategy will be highly personalised campaigns. Using our expertise and specialist technology we will help you to implement 1:1 personalised campaigns that reactivate lapsed customers, increase LTV and improve repeat purchase rates.

Bespoke Tools & CRM Tech Stack
Your current tools might not be fit for purpose and your IT team are stacked on other priorities. We fill the gap and enable CRM projects to be implemented & evolved quickly, without you wasting time and money looking for new marketing automation platforms.

Enhanced Segmentation
Many brands struggle with using their data to its full potential as its not readily actionable in their campaign tools. We take your customer data and make it available in user-friendly formats within your existing marketing automation platform, with enriched data points to make segmentation fast, easy and effective.

AI & Predictive Modelling
Leveraging our suite of AI solutions, we accurately predict future customer buying behaviour & uncover product affinities to deliver highly personalised product recommendations in campaigns to dramatically increase click and conversion rates.